www.awsomovens.com is a site operated by Awsom Trading Limited.
We are registered in the U.K, under company number 9995098 and with our registered office at 2 Berwyn View, Newbridge, Wrexham, LL14 3AJ.
We trade via online and off site sales, such as trade shows. We do not accept visitors, customers or sales calls at this address.
Our VAT number is 221 2295 48.
The website is owned by Awsom Trading Limited and the data controller is Laura Wright.
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.
If you sign up to our newsletter we may use your email address to send you information about products or services.
You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.
Customer privacy rights-
If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.
3. Product information
The AWSOM oven is designed for outdoor, well ventilated areas only.
4. Right to cancel
Made to Order Goods-
Ovens and Oven Stands – All of our ovens and oven stands are made to order. A £500.00 non-refundable deposit is taken upon ordering of ovens and orders including a stand with an oven order. Stands ordered separately will be charged at the full amount upon order.
Example of Deposit Payment Cost-
Order for oven only RRP £1985, Deposit required £500
Order for Oven and Stand total RRP £2510, Deposit required £500
Cancellation of made to order goods is still possible, though will incur cancellation charges equal to the deposit and a maximum of the full amount of each ordered product, though this will depend when the cancellation request is made and the progress of the order.
Personalised Products – All made to order personalised products are non-refundable
Made to Order goods are non refundable once delivered
Cancellation of all other products.
All customers have the right to cancel their orders under The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation 8 of The Distance Selling Regulations. (we can link to this).
You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following goods-
For the supply of goods the price of which is dependent on fluctuations in the financial market which cannot be controlled by the retailer;
For the supply of goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.
All notices you send to us must be sent to the contact details on this site [LINK].
We may give notice to you on either the email or postal address you provide to us when making a purchase. [Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.
These terms are governed by English law. Any contract for the purchase of goods from us and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.